Case Management & Alternative Dispute Resolution (ADR) Contractor Position Available

REPORTS TO

Director of Training & Community Engagement  

PURPOSE & PERSPECTIVE

To support the Center for Dispute Settlement’s existing work and contractual obligations with Monroe County Family Access Connection Team (FACT) & Monroe County Youth Probation. Services are not intended as a consequence for youth or their families. Rather, they are opportunities for empowerment and recognition, through which participants are able to find their own solutions to conflict and prevent additional contact with the Criminal Justice System. Youth and their families are not defined by any action they have taken, even in situations of serious harm. The humanity of everyone involved must be recognized, validated, and upheld. Families who are regularly involved in the Criminal Justice System often become ensnared in generational and interpersonal cycles of harm, conflict, and an inability to meet their own basic needs. This disproportionately affects Black, Brown, and Indigenous peoples and is a result of systemic oppression perpetuated by a legacy and present of settler colonialism and patriarchal white supremacy. The Center for Dispute Settlement recognizes these truths and acknowledges that the FEP and other similarly constructed service-programs are not enough to overcome such entrenched barriers. The purpose of the FEP is to provide young people with an opportunity to self-advocate, give & receive accountability, and develop their own social-emotional skills through participation in ADR services. 

RESPONSIBILITIES

• Receive referrals for service from FACT facilitators and youth probation officers in order to support families and young people in conflict.
• Conduct intake meetings with youth and family members to provide information about ADR work, hear their stories & concerns, and allow for a self-determined service plan.
• Conduct ADR interventions such as individual conflict-coaching, mediation, and both community-building and restorative circles.
• Refer families and individuals to other services whenever necessary.
• Engage in regular FACT team meetings and share best practices and lessons learned about the work. 
• Log necessary data and maintain case notes for regular contractual reporting. 
• Interface with FACT & probation staff and provide updates about if and when sessions occur.
• At all times, uphold the primary tenets of confidentiality, voluntariness, safety, and self-determination. 

TRAINING & SUPPORT

• Receive the Center’s Basic Mediation training, Conflict Coaching training, and Circle Keeper training.
• Work closely with a team of established ADR professionals who will provide guidance and support through regular meetings, informative literature, co-facilitation, and a patient & understanding perspective about the challenges of this type of work. 

QUALIFICATIONS

• Experience working with individuals in conflict and crisis. 
• Experience working in systems of care coordination is not required but is a significant plus.
• A willingness to learn new skills and systems for support.
• An understanding that individuals and families involved in the CJS are equally if not more deserving of patience and support. 
• The ability to practice cultural humility. 
• Proven ability to exercise confidentiality
• Ability to interview, make assessments and provide a referral to other human service agencies 
• Ability to communicate effectively both verbally and in writing;
• Initiative, tact, honesty, integrity and a commitment to peaceful conflict resolution through mediation
• Knowledge of Microsoft Office, Excel, Word and basic computer technology
• Strong organizational and time management abilities with ability to take direction and work independently

HOURS & PAY

• $25 / hour 
• Expected caseload will be 15 families served throughout the year 
• Expected hours of work will be 4-5 hours per week, depending on the needs of involved families.