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The Center for Dispute Settlement is a non-profit community dispute resolution center, serving the Greater Rochester and Finger Lakes region since 1973. 

We offer comparatively priced, tailored trainings and services to schools, businesses, non-profits, and government agencies.

We provide people with affordable conflict resolution services, including:

Mediation Arbitration
Facilitation Restorative Practices

Our experienced, certified conflict resolution specialists serve the 8 county New York State 7th Judicial District.

graphic of counties serves
County City Phone
Cayuga Auburn (315) 252-4260
Livingston Geneseo (585) 243-7007
Monroe Rochester (585) 546-5110
Ontario Canandaigua (585) 396-0840
Seneca Waterloo (315) 539-4570
Steuben Bath (607) 776-6976
  Hornell (607) 324-9887
Wayne Lyons (315) 946-5451
Yates Penn Yan (315) 531-3409

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TESTIMONIALS VIEW

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About

Our mission is to use and promote peaceful dispute resolution processes throughout our communities.

 

Our Vision

It is the vision of the Center for Dispute Settlement, Inc. to help create a non-violent, conflict resolving community; whereby, disputes are peacefully resolved at the earliest possible stage to avoid escalation and the potential of violence by creating the capacity and resource within individuals and the community to effectively resolve their disputes quickly, informally and peacefully.

Our Purpose

Promoting alternative dispute resolution processes that enable individuals, community/neighborhood groups, and organizations to resolve conflicts without litigation. Providing for the peaceful, non-violent, resolution of disputes through alternatives dispute resolution processes such as conciliation, mediation and arbitration by volunteers, consultants and the professional staff trained by the Center for Dispute Settlement. Raising community awareness about the benefits and availability of alternative to violence and alternatives to the adversarial process. Providing training in non-violent and non-adversarial dispute resolution skills. Improving community, group and personal relationships through neutral third-party fact-finding, conciliation, facilitating, coordinating and monitoring.

Our Transformative Approach

At the Center, our Transformative approach views the most important aspect of conflict intervention as transforming the quality of the conflict, from destructive to constructive, negative to positive. Mediators support parties to increase their understanding of their own views and the views of the other party, as well as assist them in making decisions based on these achieved understandings. For more information about the Transformative model, visit the Institute for the Study of Conflict Transformation.

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Our History

The Center for Dispute Settlement, established in 1973, was the first dispute resolution center in New York State and the third in the country. Under the impetus of the Rochester Public School Integration reorganization crisis, the American Arbitration Association founded the Community Dispute Services in Rochester, New York, in 1973.

As the Community Dispute Services agency became more deeply immersed in the Rochester community, its programs expanded to encompass not only civil and criminal matters referred from Rochester city and town courts, but also juvenile and custody and visitation matters from family court. Additionally, training in conflict resolution techniques for community groups, institutions and municipalities were undertaken and contracts were entered into with various community agencies, organizations and businesses.

Recognizing that its work and mission were significantly different from those of the American Arbitration Association, the Center for Dispute Services of Rochester changed its name to the Center for Dispute Settlement and became, in October of 1979, a separate nonprofit organization. After 1983, its services expanded to the counties of Livingston, Ontario, Wayne; in 1985 to Seneca and Yates counties. Steuben County is the newest addition — joining in 1997.

Since its establishment in 1973, hundreds of volunteer members of the Community have been trained and serve as third party neutrals, successfully resolving thousands of cases per year that would otherwise go to court.

 

Downloads

Brochure Download
Strategic Plan (2021-2024) Download
Diversity, Equity, Inclusion, and Belonging (DEIB) Statement Download

 

Board Members

Joseph Brown, Esq. - Board Chair

Armando Musa, Esq. – Vice-Chair

Jonathan Ferris, Esq. - Treasurer

Mary Williamson - Secretary

David Tang – Member-at-Large

Dr. Edmond Akubuiro

Parris Bryant II

Terrence Burns

Desirae Davis

Stephanie Geter, Psy.D.

Chenoa Mayes

Florence Paxson

Jean Ticen

James Waters, Jr.

 

President/CEO

Shira May